We're committed to delivering an excellent repairs service that deals with your requests promptly and efficiently.
To report a repair or if you'd like more information on our out of hours service, follow the links below.
If you smell gas at any time in your property you must:
1. Turn off the gas immediately at the meter.
2. Call the National Gas Emergency Service on 0800 111 999.Learn more
To report an emergency repair during office hours call us on:
03000 11 00 11
You can report a repair online, by phone on 03000 11 00 11 or in person at any of our offices.
Find usReport a repair online
For all the info you need on our repairs service.Learn more
When our offices are closed and you need to report an emergency repair, please call 03000 11 00 11 and you will be directed to the out of hours line. If it's not an emergency, please use the online form.Learn more