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North Star welcomes residents of Darlington Housing Association - Find out more
North Star have adopted the ‘North Star Standard’ which ensures that our properties are kept in good repair and working order. The standard exceeds that required through Decent Homes and ensures that your home has modern facilities, is warm, weather-tight and comfortable to live in.
We upgrade major components in your home such as central heating systems, kitchens, bathrooms etc. when they reach the end of their useful life. We do this through planned investment programmes whereby work is scheduled based on geographical areas and component replacement dates recorded as part of the stock condition survey.
We aim to complete planned maintenance work quickly and efficiently and you will be notified in advance of any planned changes to your home.
Details of the 2023/24 programme include: –
In the areas of Middlesbrough, Stockton & Redcar, East Cleveland.
We allow up to 10 working days to complete kitchen and bathroom replacements and ESH Living are our internals improvement contractor.
We offer a choice of materials and colours which you can view below:
Kitchen Cabinetry and Worktop Choices
Kitchen and Bathroom Tiling Choices
Kitchen and Bathroom Flooring Choices
In areas of Hartlepool. Thornaby, Darlington & Middlesbrough.
Our contractor, Re-Gen, aim to complete window and external door replacements within 1 day.
We offer a choice of design and colour – External Door Choices
In areas of Middlesbrough & Cotherstone
In areas of Middlesbrough, Darlington, Hartlepool, Stockton, North Yorkshire.
0800 Repair carry out central heating upgrades and we aim to complete works within 1-2 working days.
In areas of across our stock focusing on Middlesbrough, Thornaby, Gainford, Middleton in Teesdale, Evenwood, High Etherley & Hartlepool.
Buildroute Ltd carry out these works and timescales will be discussed with you in advance.
To properties in most need based on energy rating.
Clear Climate Ltd are our external wall insulation installers and CARA EPS Ltd install loft and cavity wall insulation.
Solar PV Cavity Wall insulation and loft insulation improvements are to be installed as part of our Social Housing Decarbonisation programme to 25 off gas home in Teesdale.
Please see some examples of our planned maintenance improvement works below. If you require any further information regarding improvements to your home please contact us.