Suggestons and Complaints
Teesdale Housing Association welcomes feedback from our customers and visitors to please tell us what you think. If you have a complaint, let us know and let our staff try to put things right and improve our services. If you have a compliment about any of our services, let us know and we'll pass it on to the appropriate staff members and brighten their day. And any suggestions about how we can improve our services are always welcome.
Making a Complaint
Our Complaints Proceedure leaflet explains the process of making a complaint to Teesdale Housing Association. It is available for download in PDF format below, along with a copy of our complaints form. You can also register your complaint online and by clicking on the link below and filling the online version of our complaints form.
Documents available for download
- Download Complaints Policy Leaflet (1,012 KB)
- Download Complaints Form (129 KB)
Downloadable files may be in pdf format and you will need acrobat reader software to read and print the document.
Click here to download and install this free software if required.
Make your complaint online
Please note, all complaints are treated in strictest confidence.
Compliments and Suggestions
You can send us your compliments and suggestions by any post or telephone using the details on our contacts page or you can send them using our online form by clicking on the link below
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